L34NDR0X-support | Stripe Developers | Page 1

cerulean kettle Mar 31, 2022, 10:17 PM

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hello @floral sable , this is the thread

floral sable Mar 31, 2022, 10:17 PM

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hey

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thank you

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acct_1JhGXWJ5k2SJTrVm

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thats my account

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I respect Stripe closed my business

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but not to refund all my customer from first to last and then ask me for the money

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I received a mail saying tomorrow they will direct debt my bank account 11k EUROS

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im afraid sorry if i write too much

cerulean kettle Mar 31, 2022, 10:19 PM

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so for context, this Discord channel is for developer/coding/API focused questions for developers integrating Stripe. We don't have support/account level access in this channel.

I recommend writing in to Support at https://support.stripe.com/contact and explaining your scenario to them with clear details. They are the best team to help here as they have the right access to your case.

floral sable Mar 31, 2022, 10:20 PM

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I already sent 12mails

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and I didnt get a reply

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is there is something u can do

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or try to get me a contact with the support team

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is your surname muñoz? do u speak spanish?

cerulean kettle Mar 31, 2022, 10:21 PM

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ah I see, I recommend waiting on their responses

nothing I can do unfortunately, I don't have support contacts. I recommend everyone write in / email to https://support.stripe.com/contact for support/account related concerns

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ah unfortunately don't speak spanish haha that is just my online username

floral sable Mar 31, 2022, 10:22 PM

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Ok ... I already contacted them but didnt obtain a reply.... thanks

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Muñoz is a very common surname in spanish speakers people

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and as they cant write the Ñ they use the N instead

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just in case u want to know

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thanks

cerulean kettle Mar 31, 2022, 10:27 PM

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ah yeah I know the name has hispanic origins but didn't realize when I picked it

#L34NDR0X-support