Fran - Goltratec-mark-invoice-uncollectible | Stripe Developers | Page 1

gritty rapids Mar 31, 2022, 2:42 PM

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pallid hare Mar 31, 2022, 2:42 PM

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hi!

gritty rapids Mar 31, 2022, 2:44 PM

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Hello 👋
You can't mark an invoice uncollectible since the payment was already collected right?

pallid hare Mar 31, 2022, 2:52 PM

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But If the payment is disputed and I lost, then this invoice isn't paid.

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In my case the problem is when I have as source a SEPA.. sometimes the customer haven't suficients funds in bank account and the payment is disputed and lose but invoice is paid..

gritty rapids Mar 31, 2022, 3:05 PM

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Yeah I don't think invoices work that way though. It was paid once so there's no way to update the status for a dispute

pallid hare Mar 31, 2022, 3:06 PM

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oh! but that has no sense... really invoice isn't paid..

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is there any way to prevent the invoices was auto-paid?

gritty rapids Mar 31, 2022, 3:33 PM

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is there any way to prevent the invoices was auto-paid?
I'm not sure what you mean by this. can you give me an example?

#Fran - Goltratec-mark-invoice-uncollectible