MOHD-connect | Stripe Developers | Page 1

wild flare Mar 31, 2022, 12:59 PM

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Hi! On the account object I can see:

company.phone https://stripe.com/docs/api/accounts/object#account_object-company-phone
email https://stripe.com/docs/api/accounts/object#account_object-email
Is this what you are looking for?

winged nova Mar 31, 2022, 1:02 PM

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Hi @wild flare thanks for your reply. Let me check quickly...

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@wild flare I am using business_type=individual so company.phone isn't relevant. I can see email is hanging off of connected account object but the endpoint always returns null in the response

wild flare Mar 31, 2022, 1:11 PM

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Can you share an account ID (acct_xxx)?

winged nova Mar 31, 2022, 1:19 PM

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acct_1JGyqqPZCnTH0Tfc

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I have just confirmed by calling curl https://api.stripe.com/v1/accounts/acct_1JGyqqPZCnTH0Tfc \ and it returns null for email

abstract lance Mar 31, 2022, 1:33 PM

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Interesting - yes I see the same in the latest post request for the account, but that was some time ago

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It appears this account hasnt seen any activity/changes in a while

winged nova Mar 31, 2022, 1:34 PM

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This account is in the test mode if that makes any difference

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I have tried acct_1KfP46Pd5qDju8pc but same result

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This is the first screen our sellers (connected accounts) see and enter their email and phone number before go into onboarding. I need to get these details

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I also wanted to know since as the platform owner I can't see the connected account's mobile phone number anywhere in the dashboard how do I go about changing it if seller's ever request for it when they change their number?

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@wild flare @abstract lance any help would be appreciated

abstract lance Mar 31, 2022, 2:10 PM

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Hey there still looking at this

abstract lance Mar 31, 2022, 2:38 PM

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Ok, i have gone through test onboarding for this and can at least confirm i see the same thing

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for an AU express account

thorny kindleBOT Mar 31, 2022, 3:20 PM

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abstract lance Mar 31, 2022, 3:45 PM

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Hey @winged nova sorry I missed the extra question about changing the email and phone number. This is something that your account holder can do via the Express Dashboard:
https://stripe.com/docs/connect/express-dashboard

You'd create a login link for them like this:
https://stripe.com/docs/connect/integrate-express-dashboard#create-login-link

and the UI for them would look like this (but they are locked in test mode):

#MOHD-connect