#dpetrovaliev-promotions

1 messages · Page 1 of 1 (latest)

untold dew
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Hi dpetrovaliev

final comet
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Hey tarzan

untold dew
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I'm just trying to understand whether you want to have a free subscription for a period of time or are you really selling them the product for free

final comet
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it's not a subscription, it's a product

untold dew
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Oh I see, my bad

final comet
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Actually i'm building an event system and i need to have a way to give to some of my customers a few tickets for free

untold dew
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Could you please share the error that you are getting?

final comet
untold dew
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can you give me the Product id prod_xxx that you are doing the promotion on

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so I could check

strange knot
untold dew
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dpetrovaliev-promotions

final comet
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ahh, this could be the issue

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Actually they are 2 products one of them is the ticket i'm selling to my customers and the other one is the service fee

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prod_LHzqCG1uTG7YmD - the ticket
prod_LMT8H4BysmX9oT - the service fee

untold dew
final comet
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yes, i found it through the link @strange knot sent

untold dew
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You can find the minimum charge amount and apply the discount accordingly

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Instead of using a percentage discount you could use a fixed discount

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when creating your coupon

final comet
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and then i can skip this minimum charge amount?

untold dew
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no you would also need a minimum charge

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there's no workaround I'm sorry

final comet
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ok, thanks for the info

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it was very helpful