#julesduck-Transfer

1 messages · Page 1 of 1 (latest)

languid creek
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I think you need Revesal

lusty dawn
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so even though the platform wasn't the one that originally transferred the money into that account, we can still used the reverse transfer API call?

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or should we be using source_transaction

languid creek
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No reversal transfer only works if the Platform is the one transferred

lusty dawn
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Ok so how do we transfer an amount from the connected account to the platform is we weren't the ones who originally transferred? We were told be Stripe that this was possible because we have been covering portions of transfer reversals for some time now so there are rogue balances in connect accounts that belong to us

languid creek
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You can debit them, as described here

lusty dawn
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ok great - thanks. I can see in the article that it says "The connected account and the platform must be in the same region" does that mean if we covered part of a refund for a connect account in NZ and we are in AUS that we won't be able to recoup that money?

languid creek
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looks like the case. I think Support could tell you better than me

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They should have the details about restrictions around funds movements