drizip-currency-settlement | Stripe Developers | Page 1

somber terrace Mar 31, 2022, 12:24 AM

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drizip-currency-settlement

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@fossil onyx not sure I can do much here but do you have an example id I can look at?

fossil onyx Mar 31, 2022, 12:25 AM

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yeah, let me look for the id

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pi_3Kj1vyGJXi2sQsm31aEvJ2ki

somber terrace Mar 31, 2022, 12:27 AM

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That charge is in CLP so we send it to the bank in CLP

fossil onyx Mar 31, 2022, 12:27 AM

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This is the bank detail

somber terrace Mar 31, 2022, 12:28 AM

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If you're seeing otherwise, you'll need to work with our support team I think directly so that they can help debug this and provide that screenshot and any extra details from your bank: https://support.stripe.com/contact

fossil onyx Mar 31, 2022, 12:29 AM

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How can I get in touch with them??

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🙂

somber terrace Mar 31, 2022, 12:37 AM

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the link I shared above

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looks like you're already talking straight to one of your point of contacts at Stripe already as I see them asking this question earlier today

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I'd recommend talking to them again!

fossil onyx Mar 31, 2022, 12:40 AM

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Yeah, so Kevin told me to ask for help in this support channel lol

somber terrace Mar 31, 2022, 12:42 AM

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all good just go back to them

fossil onyx Mar 31, 2022, 12:42 AM

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Thanks for the help!!!

#drizip-currency-settlement