welz-auth-capture | Stripe Developers | Page 1

floral plover Mar 30, 2022, 11:36 PM

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sullen anvil Mar 30, 2022, 11:36 PM

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We have an eCommerce site where the customers payment isn't captured until the order is fulfilled (due to changes in weights of their final order).
This isn't normally an issue (since orders are fulfilled within a few days). However this week we have a lot of orders that won't be fulfilled for another week.

floral plover Mar 30, 2022, 11:36 PM

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Hi there! You can auth and capture up to 7 days. See: https://stripe.com/docs/payments/capture-later

sullen anvil Mar 30, 2022, 11:37 PM

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Correct, is there any way to get this 7 days expiration extended? Either by us or through Stripe support?

floral plover Mar 30, 2022, 11:37 PM

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Yes reach out to Support about this. They may be able to help you depending on your specific use-case.

sullen anvil Mar 30, 2022, 11:42 PM

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@floral plover is there a number I can call? from the Stripe support I ended up here on the Discord... 😄

#welz-auth-capture