#MCar-pcard

1 messages · Page 1 of 1 (latest)

autumn edge
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Hello! I would suggest contacting support (https://support.stripe.com/contact) for more help with this - we don't know the specifics of whether this type of card is allowed, but they should be able to help

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granite shoal
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for ref here was the error message from our logging ```"Your card does not support this type of purchase."
card_declined
transaction_not_allowed

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well i did this and that's how i wound up here

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i can't see an option to talk to a person

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nothing in the docs about this

autumn edge
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If you're logged in to an account you should be able to initiate a chat with a vendor, or you can directly email support at support@stripe.com if you're having trouble getting it to work

granite shoal
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ok ty