Ian Kaplan - dashboard discrepancy | Stripe Developers | Page 1

glass abyss Mar 30, 2022, 1:30 PM

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Hello. One moment while I catch up on threads here

weary pebble Mar 30, 2022, 1:31 PM

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ok no problem

glass abyss Mar 30, 2022, 1:35 PM

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When you cancel a subscription at period end, it should indicate that on the subscriptions page in your dashboard (should be a badge that says cancels on x-date)

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Can you share some request ID's where a sub was canceled but it isn't showing it on the dashboard?

weary pebble Mar 30, 2022, 1:46 PM

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req_zDP9Sb38z5ofFZ

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there is no badge on that customers subscription

glass abyss Mar 30, 2022, 1:51 PM

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I see it there

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It should be in the status column

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"Cancels at"

weary pebble Mar 30, 2022, 1:52 PM

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in my account on the customer page https://dashboard.stripe.com/customers/cus_JzwVWSLkRCfSUO

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i dont see the normal indication

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it just says active

glass abyss Mar 30, 2022, 1:54 PM

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That's a different customer

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The request ID you shared is for cus_JDphQ8cvL9p1h8

weary pebble Mar 30, 2022, 1:54 PM

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ooooh

#Ian Kaplan - dashboard discrepancy