#akeon-ACH-verification
tall snow
Hello 👋
Let me take a look
can you share the request ID for the requests that you're making to create these sessions?
It should look something like req_xxxx
midnight vault
Hey, sure one second. Let me look for it.
so it's either req_VxdbsKIFy0cs9P or req_yBOMARGIsTq7iy
Sorry I think those above are the wrong request id
I created a new link and these 2 showed up in my logs
req_8Bz28mliMEO0fZ
req_X559e0O8a8SXox
tall snow
Thanks 🙂
Let me take a look
midnight vault
also note the newly linked account is with Debit Not Authorized but the payment option still does not show for a Success linked account
tall snow
If you don't mind sharing, which guide are you following exactly?
Could you share the link??
midnight vault
Yes, I am using the new ACH
https://stripe.com/docs/payments/ach-debit/accept-a-payment
https://stripe.com/docs/payments/ach-debit/set-up-payment
tall snow
Thanks looking
midnight vault
Thank you, appreciate it
tall snow
Have you made a payment with that customer after authorizing the bank account?
midnight vault
With this specific customer, there is only 3 Incomplete payments. I believe they are showing when I try to checkout in payment mode with this customer
so no I did not
tall snow
ah okay. still looking
midnight vault
no worries, take your time. thank you
tall snow
I appreciate your patience. I'm reaching out one of our team members to take a look as I'm not sure what's going wrong here
midnight vault
no worries, thank you
I just remembered to i was using Plaid before this so stripe and plaid are connected atm
not sure if that makes a difference
tall snow
do you see the same behavior if you pass in a customer who has made a successful payment with the linked bank account prior?
midnight vault
Yes, I tried making payments with a customer that had a linked bank account in many different way
So I tried linking before and after succesful payment for the same bank account
Also, I am able to use Credit Cards as a saved payment
tall snow
Ah okay. so only ACH payment methods are not showing up?
midnight vault
Yes, only ACH payments are not showing up
sinful acorn
hello! catching up here
@midnight vault mind catching me up to what your main question is?
midnight vault
@sinful acorn hey, so the main issue is after I save a bank account in 'mode' => 'setup' from the Pre-Built Checkout. The saved bank account does not show up as a payment in 'mode' => 'payment'
sinful acorn
ah you mean it doesn't show up as a pre-attached payment option in the payment Checkout page?
cause I don't think that is supported, except only for card PaymentMethods to show up (that are attached to a Customer)
midnight vault
Yes that is correct, hmmm so how would I allow customers to reuse their bank account for payment after saving it to their stripe customer_id?
and this api guide is saying that it is possible to save payments for future use for the Prebuilt checkout?
sinful acorn
so how would I allow customers to reuse their bank account for payment after saving it to their stripe customer_id?
with Checkout right now, you cannot
you can build your own payment page where you can show your Customer their saved PaymentMethods, like an ACH bank account etc
midnight vault
Ah, I see so after the Bank is saved I would just need to create a charge with the customer_id if I understand correctly?
sinful acorn
correct, you'd have to create a PaymentIntent and pass in the customer: cus_123 ID and the pre-attached PaymentMethod ID like payment_method: pm_123