#Matias Rodriguez - Standard Connect
woeful relic
Hi 👋
Just so we're on the same page I want to share some terminology.
The "main" account is what we call the Platform. The "secondary" account is what we call the Connected Account.
So in this case, since they are both Standard accounts each is pretty independent. In order to update the Connected Account you will need to log into the Stripe Dashboard as them to make the changes.
Can you share some of the request IDs for your direct charge attempts where this error was triggered?
Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request
fresh fox
Thank you for the terminology!
Let me share something from your answer.
[In order to update the Connected Account you will need to log into the Stripe Dashboard as them to make the changes.]
Yes, when I do that, I can't change the name of that connected Account.
Since I've made multiple requests and tried with many different accounts, I only have this last one at hand:
ID: req_UFNpXHyIsqmidJ
But I get stuck in this same thing for all the requests, so all are the same.
Thank you again!
next shale
👋 Just hopping in since @woeful relic has to head out soon - when you say you've logged in as the connected account, do you mean you're logged in as the Platform and clicked "View dashboard as ..."? Or have you actually logged out of the platform account and logged in to the standard account?
next shale
Yeah that won't work - you need to actually be logged in as the standard account to do this
fresh fox
That's the thing, the Standard account itself has a name. I can change it, rename, create a ''New Business" (not necessary), but it doesn't reflect when it's connected to the Platform account (at least in test mode)
next shale
What is the account ID for the account from the screenshot?
fresh fox
This one: acct_1KiM1uHrvoRi8lnQ
next shale
When you're logged in as the connect account, what happens if you click the down arrow next to "Connected Company"? Do you see other accounts listed there?
fresh fox
The 'Connected Company' isn't called 'Connected Company' it is now 'New Business'. It never was Connected Company though.
The 'Testing' one is the Platform one, the 'Business A' was another test.
Also as you can see, this connected account and the 'Connected Company' Standard one, doesn't share the same account ID. Not sure if this should happen, but I thought it would be the same
next shale
Let's back up for a second - are you currently logged in as "New Business" (account acct_1KigzdEkq9Q4R9xF)? And how was acct_1KigzdEkq9Q4R9xF created?
fresh fox
I'm seeing the dashboard as the connected account account acct_1KigzdEkq9Q4R9xF, and it's showing me that its name is New Business. This "New Business" should be the 'Connected Company', because it was created when the oauth flow link has been given from the Platform Account (Testing). All in test mode.
Does it make sense?
next shale
When you created this account through the Oauth flow did you happen to click "Skip this form"? and are you sure you were logged in as "Connected Company" when you went through the Oauth flow?
fresh fox
I'm sure I was using the same email for that 'Connected Company' (it's jplusbridge@gmail.com) when I went though the Oauth flow. Yes, I clicked 'Skip this form' and then it takes me to a page saying: Congrats.. blablabla
May I have something wrong in my code? I've just cloned the sample and changed my credentials in order for it to work.
next shale
I don't believe it's an issue with your code - I believe the problem here is that you shouldn't be clicking the "Skip this form" button. Doing so creates a new "test-mode only" fake account instead of connecting the existing account acct_1KiM1uHrvoRi8lnQ. You should go through the oauth flow again, but don't press the "skip this form" button
fresh fox
Alright, that should be it. Anyways, It doesn't allow me to enter fake account details, such as 0000000000 for the mobile number, and will not let me put also, fake information about my account details during the Oauth flow.
Is not a different way to do that?
next shale
That's expected if you want to be connecting to an existing account - since the account already exists we expect it to have valid values, not just test data
fresh fox
I understand that, but it seems like I cannot test this scenario before going to production then.
Would you recommend a different way in order to test what I wanna test? Would an express account represent almost the same thing as a standard account would in a real scenario? (I know that for express accounts we have a table with different testing data in order to test it).
Could you give me your insights about it? (sorry, I'm super new at this)
next shale
You'd test this scenario by completing the Oauth connection with real account information - that would allow you to test the whole flow end to end. Are you running into specific issues getting this to work?
fresh fox
There is no way I can fill those fields because I'm in Argentina and this country isn't listed.
I was trying to fill out all that info with some fake info, but as you said, It's designed for real information, so I cannot go through the whole steps
next shale
Even if you're in argentina, since you're using Stripe I assume you must have a business in a country we support - if you have no business address in a supported country there isn't really a way for you to test this out and I'd suggest you contact support (https://support.stripe.com/contact) for more help
fresh fox
Yes, that is correct! But since I just wanna test how the platform works connecting an already created Standard account to mine, I wouldn't put the real information of my business just for testing (and anyways I don't have access to it).
I might be wrong, but it sounds logic for me that a developer shouldn't use real information of the business for testing things out.
Just in case I'm misunderstood, I'm not mad with you nor anyone, I super appreciate your help on this! I'll see if there is something else we could do.
next shale
Yeah the reason this is so hard is because you're specifically trying to test out connecting to an already existing standard account. If you were just trying to test out the connect flow in general with a new account, that would be easy (you'd use the "Skip this form" button), but as I mentioned earlier, connecting to an existing account means you can't skip the form and you have to input real account information.
I need to head out, but if you have any follow up questions @austere dirge can help you out