#undervised-sca
frigid path
hi! can you clarify more about "takes users to the stripe site to pay"? What site is that, is it something you are the developer of, or something else? That changes what work is involved
kindred storm
www.edenvalleyglamping.com is the website
https://edenvalleyglamping.anytimebooking.eu/place_booking#forward Is the bookings page
It takes you here to pay:
https://edenvalleyglamping.anytimebooking.eu/stripe_payment/form/2491769/
In answer to the other question, yes I am their developer and family friend
frigid path
ok well that is our Checkout page
it already implements 3D Secure so it's SCA compliant
so if you're just using this for one-time payments and not something more advanced like saving the card and charging it later, there's nothing you have to do, you should be good
kindred storm
My client keeps getting these emails though
A livechat agent also said this when the client first enquired about it
"Hi there,
Hope this email finds you well and thank you for chatting with me earlier about your SCA inquiry.
As a recap of our conversation, payments in your Stripe account are currently not 100% processed via payment intents. That said, the next step is to get in touch with your web designer and inform them to make sure 100% of payments to be processed via payment intents.
You will find more information in the SCA migration documentation here: https://stripe.com/docs/strong-customer-authentication/migration
You don't have to update or do something on your Stripe Dashboard. Just notify your web designer to process the payment 100% via payment intent and you will be all set.
I hope I was able to clear your concern. Thank you for being so great to chat with and I wish you the best of luck in everything with your business.
In the meantime, if you have any other concerns or questions, please feel free to circle back to this email. I’m just an email away and always happy to help.
Kind regards,
Carla"
frigid path
maybe they accept payments on their Stripe account in some other way than that flow?
do you know their account ID acct_xxx ?
kindred storm
Just having a look for this now
acct_1EVIuML7NlFV4toV
As a side note I can see there is also an API upgrade available, should I do this?
frigid path
you don't have to no
so yeah, that account also does lots of volume through the /v1/charges API which is not SCA compliant
so it's what i said, there must be some other payment flow other than the one you linked, which does not use Checkout
seems like maybe it comes from https://edenvalleyglamping-vue.anytimebooking.eu/stripe_payment/form2
kindred storm
Ah okay
So this is something I need to amend in the checkout process not anytimebooking correct?
frigid path
I'm not sure. Whatever that page is that I linked, it is using a legacy Stripe flow(our old popup version of Checkout) so it should be removed entirely or replaced with an SCA-ready flow like using the Stripe hosted Checkout page in your other link
kindred storm
It is using that though as that link and screenshot was from me going through the checkout process as if I was a customer and sending you a link
frigid path
yep, but there's also https://edenvalleyglamping-vue.anytimebooking.eu/stripe_payment/form2 which is using a legacy Stripe flow(our old popup version of Checkout) that does not support SCA, and I can tell from your logs you have live customers making payments through that recently (I linked you an example from March 15th)
kindred storm
yeah it seems to be using both for some reason
frigid path
maybe you've already changed things so that flow is not used anywhere any more, which is great! our tooling though looks at the last 30 days for sending those emails etc
kindred storm
I've not changed a thing so far haha
unless anytimebooking have
let me check with them I for all the questions
frigid path
cool!
kindred storm
you've been amazing all sorted thnak you