#Matt from Contra-verification-failure
1 messages · Page 1 of 1 (latest)
verification_failed_other
Let me rephrase - do you have a request ID that resulted in this error that I can look at?
Can I find this in the Stripe dashboard?
Yes, you should be able to find this at https://dashboard.stripe.com/logs
Is this it? req_EmUg4xgxINx2Y7
Sorry for the wait! That wasn't exactly what I was looking for, but it gave me enough to get to the right place - give me a minute while I dig a bit more
Have you read through https://support.stripe.com/questions/using-irs-documentation-as-reference-when-entering-business-name-and-tax-id-number-tin-for-us-based-businesses ? Usually this error means that something is not correct about the information you've provided to Stripe for verification. If you're sure all the information provided is correct, you should contact https://support.stripe.com/contact for more help
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.