#Matt from Contra-verification-failure

1 messages · Page 1 of 1 (latest)

modern notch
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Hello! What's the full error message you're seeing?

stark burrow
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verification_failed_other

modern notch
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Let me rephrase - do you have a request ID that resulted in this error that I can look at?

stark burrow
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Can I find this in the Stripe dashboard?

modern notch
stark burrow
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Is this it? req_EmUg4xgxINx2Y7

modern notch
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Sorry for the wait! That wasn't exactly what I was looking for, but it gave me enough to get to the right place - give me a minute while I dig a bit more

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Have you read through https://support.stripe.com/questions/using-irs-documentation-as-reference-when-entering-business-name-and-tax-id-number-tin-for-us-based-businesses ? Usually this error means that something is not correct about the information you've provided to Stripe for verification. If you're sure all the information provided is correct, you should contact https://support.stripe.com/contact for more help

Using IRS documentation as reference when entering business name an...

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Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.