#aivanopoulus-payouts

1 messages · Page 1 of 1 (latest)

chrome sedge
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hi! as far as I know, no, if you have a missing payout you need to reach out to our support team to help trace it.

fast sorrel
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So not a missing payout, but we got some feedback from a customer that that ID is the only thing on the transaction in the bank account when they receive their payout, so we're trying to help improve their reconciliation story

chrome sedge
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makes sense

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we don't have a good solution there, you recognize the payout by date/amount/description, that's about it today. I know it's not perfect