addyPaladin-decline | Stripe Developers | Page 1

slim willow Mar 28, 2022, 10:12 AM

#

can you share the code you're using? but that's normal and can happen , cards can be validated when attached to customers and that charge can decline. https://support.stripe.com/questions/unexpected-1-charge-on-customers-bank-statement

dapper bramble Mar 28, 2022, 10:15 AM

#

Ok I am sharing my code but I am not chargin my customer right now I am just adding a payment method to a custome

#

customer*

#

  return (
    <CustomModalWrapper
      onClose={onClose}
      open={open}
    >
      <Grid
        container
        wrap='nowrap'
      >
        {isCharge &&
        <SubscriptionSummary
          heading='YOUR PLAN'
          subscriptionDetails={subscriptionDetails}/>
        }
        {clientSecret && (
          <Elements
            stripe={stripePromise}
          >
            <BillingCheckoutForm
              clientSecret={clientSecret}
              isAddPaymentMethod={isAddPaymentMethod}
              isCharge={isCharge}
              onClose={onClose}
              onSubmit={onSubmit}
            />
          </Elements>
        )}
      </Grid>
    </CustomModalWrapper>
  );
};

slim willow Mar 28, 2022, 10:20 AM

#

ok well that doesn't really show me the part I need to see. Maybe just share the cus_xxx ID of one of the customers you're using?

dapper bramble Mar 28, 2022, 10:21 AM

#

Customer ID: cus_LOyZKKJuT1B6GE

#

Live mode

#

#

Can be this an issue that I am using staging however my app is still deployed on aws. I will soon shift it to production after the test

slim willow Mar 28, 2022, 10:24 AM

#

are you testing in livemode?

dapper bramble Mar 28, 2022, 10:24 AM

#

Yes

slim willow Mar 28, 2022, 10:25 AM

#

that's why it fails then

#

the Customer you're using has a clearly fake email address, so we think this is fraud and are blocking the payment.

#

don't test in livemode.

dapper bramble Mar 28, 2022, 10:26 AM

#

Ok if I create a customer with a valid email will it be alright

slim willow Mar 28, 2022, 10:26 AM

#

I can't say. Test your integration in test mode. If your real customers report problems being able to make payments then contact our support team!

#addyPaladin-decline