#kitkat - Subscription Emails
timber ridge
Hello! To do this you would disable the Stripe emails in the Dashboard and build your own system that listens for Stripe Events using a Webhook Endpoint, then you would craft and send the emails yourself. The content and links inside the email would be under your control and you can direct customers to your own system to make updates.
You can either build your own custom update UI on your end or integrate Stripe's Customer Portal: https://stripe.com/docs/billing/subscriptions/integrating-customer-portal
sand fossil
Okay, so I shouldn't for example be generating a checkout session url and adding it to the email?
timber ridge
No, Checkout Sessions expire, and the link would likely no longer be valid in many cases due to the delay between sending the email and the person opening it.