richie138 - Emails for Failed Payments | Stripe Developers | Page 1

past totem Mar 25, 2022, 4:11 PM

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Hi 👋
What kind of payment methods are you using?

lean cairn Mar 25, 2022, 4:18 PM

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Credit cards

past totem Mar 25, 2022, 4:18 PM

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Sorry, I mean what Stripe tools are you using to collect payments from your customers?

lean cairn Mar 25, 2022, 4:18 PM

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I use checkout v3

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Customers create subscriptions which are then collected every month by stripe

past totem Mar 25, 2022, 4:22 PM

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Okay. We don't have a failed payment email option in the Dashboard AFAIK. You can create that functionality yourself by using webhooks and listening to the payment_intent.payment_failed event.

lean cairn Mar 25, 2022, 4:22 PM

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From https://dashboard.stripe.com/settings/billing/automatic

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Then...

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So my question is can I somehow include the customer id in that link?

past totem Mar 25, 2022, 4:24 PM

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🤦‍♂️ right. Subscriptions, thanks for reminding me.

lean cairn Mar 25, 2022, 4:25 PM

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No problem, it's a big app 🙂

past totem Mar 25, 2022, 4:27 PM

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And it keeps getting changed/updated.

Okay I do not think it is possible to add the customer ID in the return URL. I'm guessing you would want this to identify the redirected user in terms of their Stripe Customer record.

lean cairn Mar 25, 2022, 4:28 PM

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Yes that's what I'd like it for

past totem Mar 25, 2022, 4:32 PM

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We don't allow that as it's not really secure enough. I know this is likely just to allow your users to update their payment method but we strongly recommend authenticating your users in your application first.

lean cairn Mar 25, 2022, 4:39 PM

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Unfortunate

past totem Mar 25, 2022, 4:40 PM

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Yeah, I can understand that.

lean cairn Mar 25, 2022, 4:40 PM

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What about the email address?

past totem Mar 25, 2022, 4:40 PM

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I do not think the Link field accepts any dynamic variable inputs

#richie138 - Emails for Failed Payments