Xavier - union pay | Stripe Developers | Page 1

sharp hare Mar 25, 2022, 2:53 PM

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Hello. One moment while I catch up here

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You should be able to accept these payments by default without configuration: https://stripe.com/docs/payments/cards/supported-card-brands

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However see that page as there are some restrictions

scarlet gust Mar 25, 2022, 3:07 PM

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Thanks. Our customer is getting the following error: {"errors":[{"status":422,"detail":"Your card is not supported.","meta":{},"name":"ErrorHTTP422"}]}

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(when using their Union Pay card)

sharp hare Mar 25, 2022, 3:11 PM

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Is your account in one of the supported countries at the above link?

dusk copperBOT Mar 25, 2022, 4:46 PM

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This thread has been archived. If you need help with anything else please ask in #dev-help or contact Stripe Support: https://support.stripe.com/contact

blazing scroll Mar 25, 2022, 5:11 PM

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Hello!

scarlet gust Mar 25, 2022, 5:12 PM

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Hi! Thanks for unarchiving this

blazing scroll Mar 25, 2022, 5:12 PM

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sorry following up on Union Pay. To answer your question, our account is united states based so based on the documentation here (https://stripe.com/docs/payments/cards/supported-card-brands) it should be fine no?

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Yep, if your Stripe account is in the US you should be able to accept UnionPay, but that decline code is probably indicating the specific card isn't supported for the specific transaction, not that UnionPay isn't supported on Stripe. That said, for questions about specific transactions and decline investigations you should contact support for help so they can verify your identity and investigate further: https://support.stripe.com/contact

scarlet gust Mar 25, 2022, 5:15 PM

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thanks Rubeus - will do

#Xavier - union pay