silvio-multibanco | Stripe Developers | Page 1

valid star Mar 25, 2022, 12:53 PM

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you post the request ID req_xxx from the API request in your second screenshot so I can have a look into it?

alpine atlas Mar 25, 2022, 12:58 PM

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Can i send privately? It doesn't allow me

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Or it's safe to send here?

valid star Mar 25, 2022, 12:59 PM

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you can just post it here, it's not sensitive

alpine atlas Mar 25, 2022, 1:00 PM

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1 - https://capture.dropbox.com/Zk7QfkPK3JCAmnac
2 - https://capture.dropbox.com/1zVYSohTVeKPkO7p
3 - https://capture.dropbox.com/r2gcF1KrkDML7aiL

Dropbox Capture

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Dropbox Capture

Say more, meet less, with Dropbox Capture

Dropbox Capture

Say more, meet less, with Dropbox Capture

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Also in "payment intents" I see this:

{
"amount": "399",
"currency": "EUR",
"setup_future_usage": "off_session",
"payment_method_types": {
"0": "card"

But the amount was 3,99€, not 399€

valid star Mar 25, 2022, 1:02 PM

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all I need is the ID req_xxx

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like the actual text, you can just paste the ID, I don't need the screenshots.

alpine atlas Mar 25, 2022, 1:04 PM

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ID
req_2ucOAycCtG0lNo

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And this is the /payment_intents
Status
200 OK
ID
req_YpQ9Q5ANee8CK9

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This is the /sources
Status
402 ERR
ID
req_2ucOAycCtG0lNo

valid star Mar 25, 2022, 1:07 PM

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thanks, looking...

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ok, this is an internal error on our side, probably something to do with how your account is onboarded with Multibanco

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you need to reach out to our support team at https://support.stripe.com/?contact=true with the details, so they can investigate and fix what might be wrong with your account.

#silvio-multibanco