TheMonsterBruv-Pay | Stripe Developers | Page 1

blazing slate Mar 25, 2022, 7:46 AM

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Hmm does this relate to Stripe?

steep spoke Mar 25, 2022, 7:47 AM

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The app message also told me to go to Stripe-Contact for further assistance and it basically just give me some general "questions already answered" directions, but nothing for rejected payment cards for the past 24 hours.

blazing slate Mar 25, 2022, 7:48 AM

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You are not a merchant, correct?

steep spoke Mar 25, 2022, 7:48 AM

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I am not.

blazing slate Mar 25, 2022, 7:50 AM

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Okie, normally you would want to reach out to the app, and they can reach out to us with more information from their end. From my experience, it looks more like an issue with your bank. You can try contacting the bank first, see if they could lift restrictions if any

steep spoke Mar 25, 2022, 7:51 AM

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Sounds good! I'll try doing that. Thank you!

blazing slate Mar 25, 2022, 7:53 AM

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good luck!

steep spoke Mar 25, 2022, 7:58 AM

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... wait, I actually don't know how that even works. It doesn't mention anything with the bank blocking the card or anything, it's not subscription-based, it's just a payment each time that I use the app.

blazing slate Mar 25, 2022, 7:59 AM

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It's the bank issued your card in your wallet

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Do you refer the the Wallet app in iPhone? Was it an iOS message?

steep spoke Mar 25, 2022, 8:01 AM

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YEah, on the Wallet app. The message showed as a pop-up in the app

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like so

blazing slate Mar 25, 2022, 8:04 AM

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Ah I see. I believe contacting the issuer bank is the first thing you should do

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If there is no restriction, please contact the app

steep spoke Mar 25, 2022, 8:05 AM

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I'll try! Thank you for the help 🙂

#TheMonsterBruv-Pay