ryan.badger-Connect | Stripe Developers | Page 1

magic badge Mar 25, 2022, 4:57 AM

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valid olive Mar 25, 2022, 4:58 AM

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hi

magic badge Mar 25, 2022, 5:01 AM

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Hi

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I am a bit confused. Test keys are always for Test mode, and Live keys are always for Live mode.

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So if you initiate test mode checkouts you should always use Test keys

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Btw you shouldn't use your sellers bearer token. It's a discourage pattern. You should only use the Stripe Account header

valid olive Mar 25, 2022, 5:15 AM

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ok thanks - so how would we setup a "test mode" payment for our connected users?

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to clarify - my question is, if we are creating checkout session for our connect accounts, should the payment mode (test/live) be the same for our account AND the connect account?

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or should we use our (the platform) live keys, but pass a "test mode" flag to the checkout for the connect account?

magic badge Mar 25, 2022, 5:17 AM

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There is nothing like Live keys with a Test mode flag

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Connected Account are connected to your account in either Test mode or Live mode. That's called Test mode connection vs. Live mode connection.

valid olive Mar 25, 2022, 5:21 AM

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hmm even if its via a connect account?

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that doesnt sound right... we only ask users to connect their account once

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and from that, we're able to setup live AND test checkouts for them

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we dont ask them to connect their test and account and also connect live account

magic badge Mar 25, 2022, 5:23 AM

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Can you give an example account id?

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I think that's live mode connection 🤔

valid olive Mar 25, 2022, 5:23 AM

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sure 1 moment

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our account ID (the connect platform) is: acct_1rwXb2g6DPIN2kjmBVca

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and here's an account ID for a stripe account that just connected to us acct_1A073vFVnyJMda5n

magic badge Mar 25, 2022, 5:27 AM

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Okie, I can confirm that's a live mode connection

valid olive Mar 25, 2022, 5:28 AM

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OK - so can we not setup test mode checkouts for them?

magic badge Mar 25, 2022, 5:28 AM

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Your platform has a really old API version, but let's put it aside

valid olive Mar 25, 2022, 5:28 AM

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yeh we've been trying to upgrade it

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but doesnt seem possible via the dash

magic badge Mar 25, 2022, 5:29 AM

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Which API are you using to create Checkout session?

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I expect either Destination Charge or Direct Charge? Or Separated Charge and Transfer

valid olive Mar 25, 2022, 5:31 AM

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we're using direct charge

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we dont touch the money at all

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we dont take a %

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we just create the checkout session via THEIR stripe account

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but we've found it really difficult to find docs on connect - and asking the support chat usually ends in them replying with generic advice about standard stripe accounts, not connect

magic badge Mar 25, 2022, 5:33 AM

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https://stripe.com/docs/connect/creating-a-payments-page?platform=web&ui=checkout#web-create-checkout

Create a payments page

Learn how to create a page to accept payments for your users.

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Ok, I am assuming you are using this flow

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but instead of using the Stripe Account header, you use their bearer token directly?

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that bearer token could be either Test mode or Live mode, isn't it?

valid olive Mar 25, 2022, 5:34 AM

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let me double check

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it looks like this

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so we pass in the 'stripe_account'

magic badge Mar 25, 2022, 5:36 AM

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that looks good actually, that's the stripe account header

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not the bearer token

valid olive Mar 25, 2022, 5:37 AM

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ah ok

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we pass in the account ID...but we used the name "gateway_token"

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E.G - acct_1A073vFVnyJMda5n

magic badge Mar 25, 2022, 5:37 AM

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Can I have a sample request id? From your dashboard

valid olive Mar 25, 2022, 5:37 AM

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where would I find that?

magic badge Mar 25, 2022, 5:38 AM

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https://dashboard.stripe.com/test/logs for Test requests and https://dashboard.stripe.com/logs for Live requests

valid olive Mar 25, 2022, 5:40 AM

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try this?

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req_LABqXWhw0Uz77G

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its a live checkout session request

magic badge Mar 25, 2022, 5:43 AM

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Yeah that's a Live one, using Stripe account header that I can confirm again. What if you use a Test key to initialize the same request?

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same Account of acct_1K6GkjHHw6jzoQ33

valid olive Mar 25, 2022, 5:44 AM

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let me check

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i'll try with another account

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OK the accountis: acct_1A073vFVnyJMda5n

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OK here's the checkout session in test mode

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https://dashboard.stripe.com/test/logs/req_yL38s6zDfPdFSg

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here's the same in live mode https://dashboard.stripe.com/logs/req_ZK1OpY1PoYJYbd

magic badge Mar 25, 2022, 5:50 AM

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Perfect!

valid olive Mar 25, 2022, 5:50 AM

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so it looks right?

magic badge Mar 25, 2022, 5:50 AM

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So the secret key you used, determine which mode it's in

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Yes it looks right

valid olive Mar 25, 2022, 5:50 AM

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ok

magic badge Mar 25, 2022, 5:51 AM

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So I am confident that your integration looks good. Coming back to your question, it's the secret key you used that decides which mode that transaction is

valid olive Mar 25, 2022, 5:51 AM

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so its right that to create a checkout for a connected account in TEST mode, we also use OUR test keys?

magic badge Mar 25, 2022, 5:51 AM

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Yes

valid olive Mar 25, 2022, 5:51 AM

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i see

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and we only ask our users to connect once

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we dont ask them to connect test AND live accounts separatley

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is that also right?

magic badge Mar 25, 2022, 5:53 AM

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Yes that works. Just alternatively you can also create test-mode accounts only, and perform any test you want, separately to your users

valid olive Mar 25, 2022, 5:54 AM

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i think we want to keep the "connect your account" to 1 action

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so they connect once, then we can create both test and live checkouts for them

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one other issue we've been having, is that we were told payment methods are automatic now

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but our connect account ONLY see card at checkout

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regardless of what methods they have enabled in their Stripe account

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E.G - a stripe account has alipay and klarna enabled, they connect to our platform, we generate the checkout session on their behalf, and set the 'payment_method_types' flag to 'auto'

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but only card is shown at checkout

magic badge Mar 25, 2022, 6:00 AM

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That feature hasn't published for Connect yet

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I suggest to write to Support and they might give you in a Beta

valid olive Mar 25, 2022, 6:00 AM

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ah

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you wont believe how many convos I've had with support about it 😅

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they kept just telling me i was doing ti wrong

magic badge Mar 25, 2022, 6:01 AM

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But it could be hard with your old API version

valid olive Mar 25, 2022, 6:01 AM

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and that I had to first enable the methods in our dash

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they dont seem to be able to help with connect queries...

magic badge Mar 25, 2022, 6:01 AM

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If you have a specific thread chatting with them about that, give me your email and the thread title, I will flag it internally

valid olive Mar 25, 2022, 6:01 AM

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it was all on your website support chat

magic badge Mar 25, 2022, 6:02 AM

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I know, I just need to find the convo from our internal system

valid olive Mar 25, 2022, 6:02 AM

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try that

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magic badge Mar 25, 2022, 6:02 AM

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Can you paste here your email?

valid olive Mar 25, 2022, 6:03 AM

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then i got this reply

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my email used is ryan@clickheredigital.co.uk

magic badge Mar 25, 2022, 6:05 AM

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Ok I see that convo, but it's closed from Mar 4 because they didn't have another reply from you

valid olive Mar 25, 2022, 6:05 AM

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i mean it was a futile conversation 😅

magic badge Mar 25, 2022, 6:05 AM

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If you can open another thread by emailing support@stripe.com, just now, I will flag it

valid olive Mar 25, 2022, 6:05 AM

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ok

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hows this?

magic badge Mar 25, 2022, 6:07 AM

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Yeah, just send it and I will be able to find

valid olive Mar 25, 2022, 6:07 AM

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thanks

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sent

magic badge Mar 25, 2022, 6:11 AM

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Just put a comment there.

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TBH it will depends on account conditions etc, but my comment should put it in right direction , at least from the first place

valid olive Mar 25, 2022, 6:16 AM

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thanks!

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what sort of account conditions?

magic badge Mar 25, 2022, 6:17 AM

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I honestly can't tell. It depends on each feature/beta. Generally it could be difficult with your old API version

valid olive Mar 25, 2022, 6:18 AM

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i think we're ready to upgrade that

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but we need stripe to do it for us apparently

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can you do it?

magic badge Mar 25, 2022, 6:21 AM

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I don't think I can. Is there a conversation already?

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Like, are you sure your system can handle all the API changes from 2013 to 2020?

valid olive Mar 25, 2022, 6:28 AM

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there was an email chain yes

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I can just reply to that and ask them to do it

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and no...im not sure our platform can handle the changes tbh

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but it's been so difficult getting information on how things are supposed to be done...

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i think we're just going to have to bite the bullet and upgrade, then fix any issues that arise

magic badge Mar 25, 2022, 6:31 AM

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It's safer to test it IMO. Like your temporary use the newer API version in each part of your system, and testing if things are ok

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You can specify API version in request level

valid olive Mar 25, 2022, 6:39 AM

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yeh i think we're doing that...

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at least we tried

magic badge Mar 25, 2022, 9:00 AM

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👋 I am stepping down for the day. If you come back feel free to open another thread. Good luck!

#ryan.badger-Connect