Nadiya - cancel subscription automatically

[worldly lance]

I think there are fields to automatically cancel the subscription but I don't think there is something to send them the email like that. I will try to find the fields again and will see if there is something else we can do there

[white topaz]

i see, please send if you find any.
since all these are guest pages and the customer doesn't have user dashboard, they can't cancel the subscription from there.
So, we might need to add the cancel option on the subscription mail probably

[worldly lance]

The subscription setting to do this completely automatically would be https://stripe.com/docs/api/subscriptions/object#subscription_object-cancel_at

You can also do it via a subscription schedule but those can be more complicated especially if you are otherwise updating your subscription.

So I am not sure how well those line up with your needs here. You are saying that after x iterations you want to email them with the option to cancel?

[white topaz]

thank you! this will be useful if the customer has idea about how long they need to subscribe to a product.

[white topaz]

is it possible to add the cancel option in every subscription mail?

[worldly lance]

I don't think that that is configurable in our emails but I can check.

[white topaz]

please!

[worldly lance]

I see a setting for this in the "free trial messaging" section but am not seeing it for all successful payments https://dashboard.stripe.com/settings/billing/automatic

Afte looking a bit more, it looks like that setting may affect successful payment emails as well

I will see if I can confirm this one way or another

[white topaz]

oh okay. Thank you

[worldly lance]

The link from that setting will show up in receipts for a successful payment

Though that will be the same link for each user. Do you have some way of users logging on to your site to cancel?