#44seconds-migration
elfin wasp
Hi there! They are custom connect accounts
hybrid venture
Got it. In that case, you can retrieve all the data except certain small pieces of PII that we won't let you retrieve from your current accounts (like SSN), and pre-fill all of this data into the new accounts you create. Then you send your user through Onboarding just to re-collect those pieces of PII that you can't access from your old account. This is the most painless way to handle this.
elfin wasp
Ok got you. I’ll pass this over to my team. Thank you so much
How can I retrieve the data? And how can I pre fill data into my US account?
hybrid venture
You retrieve via https://stripe.com/docs/api/accounts/retrieve and then you pre-fill when you create the Connected Account: https://stripe.com/docs/api/accounts/create
elfin wasp
Ok thank you
hybrid venture
Information on Onboarding in our docs here: https://stripe.com/docs/connect/custom-accounts
elfin wasp
If I do this, will it mean that they can still log in to my app, they’ll just have to onboard again?
hybrid venture
You control all of that from your end. You will want to sync however you are authenticating your users to the new accounts.
elfin wasp
Ok, I think my devs can figure it out
hybrid venture
Come back with any questions and we can help unblock!