#PaymentIntents
1 messages · Page 1 of 1 (latest)
Hi, thanks for your response. I am implementing a payment flow using payment element and payment intent. The flow is when i confirmPaymentIntent, i receive payment method info and i will call api to my server to create customer and attach payment method to it (which i received in confirmPaymentIntent response). But at the same time after i receive payment method info, stripe has a process to create a charge payment (0.5$ in my case because it's minimum amount in payment intent) and this will auto create a guest user if the customer has not been created. Is that right ?
because when i check customer page in dashboard, some customer have a guest info with same email, but some other don't
can you also share what's the issue you're facing?
the issue is some of my customers have a guest info but some other don't. I don't know exactly when guest customer is created
my payment flow is: when user access payment page, i created a PI, when user click on complete purchase, i will call confirmPaymentIntent api and i will receive payment_method. Then i create customer and attach this payment_method to customer.
My expect is all off my customers will not have a guest customer, but some of my customer have addition guest customer info
Does this help? https://support.stripe.com/questions/guest-customer-faq
ya i knew it
hmm, let me change my question. After i call confirmPaymentIntent api, stripe will have a process to create a payment (0.5$ in my case) right ?
assuming that you're confirming a charge for 0.5$, yes
and if at the time the payment create, if payment method isn't tied to a customer, the guest will be create. Is that right ?
Can you provide an example guest customer id, or the customer id so that I can take a look at what you're referring to?
ya sure, cus_LNU9fjRU4nbPTv . This customer have an addition guest customer email with same email
you can search via email to search guest customer
gimme a while to look at this
do you have a customer id which you expected to have a guest customer but doesn't have one?
cus_LN5uJmqLyXUQo8
my expect is all my customers don't have guest customer
the issue is with one payment flow but some customer have and some other dont
okay, this is odd, and I can't figure out why. It's going to take a while to investigate this. Sorry to redirect you, but can you write in to Stripe Support about this - https://support.stripe.com/contact/ and provide the two example Customer ids?
The guest customers don't affect your application's functionality so you can actually just ignore the guest customer creation.