#david-invoice

1 messages · Page 1 of 1 (latest)

nocturne agate
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hi! what's the problem exactly?

west lion
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I have a problem in the billing that is done to the client.

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Stripe does not correctly calculate the amounts to be charged to the customer.

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you can see here: sub_1KgTV5FM9jDuA8CDhZsNydh9

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Why 481,73 ???

nocturne agate
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there's a full break down in the Upcoming Invoice section. Can you clarify which part of it is wrong or what you expected instead for that specific section?

west lion
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Total amount is bad

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Total amount should be 322,57, and should be 481.73

nocturne agate
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why should it be 322.57, can you explain?

west lion
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I had a subscription of 5 units = €163.43 (Paid)
Now I extend the subscription to 10 units = €322.56
It tells me that he is going to charge me 481.73, when it should be 322.56 - €163.43 = €159.13 (Prorated)

chrome mist
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Hi 👋 my teammate needed to step away, I'm taking a look.

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That upcoming invoice looks correct. There is the prorated amount of 159.14, but then there is also the full next month's payment of 322.59 for a total of 481.73.