Nick Miller-WooCommerce | Stripe Developers | Page 1

dense robin Mar 22, 2022, 1:30 PM

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Sorry to hear that you're running into problems, but that integration was built by WooCommerce and us here at Stripe aren't familiar with how it's structured or functions. The WooCommerce support team would be better suited to assist with that.

swift gull Mar 22, 2022, 1:32 PM

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So should I dump the WooCommerce Stripe set up and start again

dense robin Mar 22, 2022, 1:34 PM

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I'm not sure, and that's going to be up to you. I'm not sure how close you are to having your WooCommerce setup in the state that you're hoping for.

swift gull Mar 22, 2022, 1:35 PM

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I really need someone to talk me through it but I have to say I'm not impressed by Stripe support

dense robin Mar 22, 2022, 1:37 PM

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Sorry, but my team and our support team do not know how to setup the WooCommerce integration. If you're looking at building your own integration then that is something we could assist with when problems are encountered.

swift gull Mar 22, 2022, 1:39 PM

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All I want to do is be able to take payments via Stripe. I didn't know if WooCommerce Strip was the same thing. I have been emailing and messaging and told someone will call me (which they don't). I thought PayPal customer service was bad but this is dreadgul

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dreadful

dense robin Mar 22, 2022, 1:43 PM

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Stripe offers a series of APIs that allow developers to build integrations into their websites, and this forum is intended for helping those developers troubleshoot problems that they run into along the way.

The WooCommerce Stripe integration is an integration that was built by, and is maintained by, WooCommerce so they can offer a more streamlined experience. Stripe isn't familiar with how that integration is built or how to leverage it.

If you're looking for a no-code approach to using Stripe then we have a solution called Payment Links that may be of interest:
https://stripe.com/payments/payment-links

Stripe Payment Links: Create a link. Sell anywhere in under 5 minutes.

Use Payment Links to sell online without a website and without any code. Create a full payment page in just a few clicks and share the link with your customers.

swift gull Mar 22, 2022, 1:45 PM

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So that's not a payment gateway? It presumably takes the customer out of your website into a separate payment facility?

dense robin Mar 22, 2022, 1:45 PM

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The WooCommerce one?

swift gull Mar 22, 2022, 1:46 PM

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I want to sell FROM my website not without a website

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The link you gave me seems to take the client out to another web address to make a purchase

dense robin Mar 22, 2022, 1:54 PM

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Yes, that flow takes you to a Stripe hosted checkout page. If you're comfortable with coding and have a backend sever to handle the backend processes, then you can build this payment flow into your website:
https://stripe.com/docs/payments/accept-a-payment?platform=web&ui=elements

Accept a payment

Securely accept payments online.

swift gull Mar 22, 2022, 2:01 PM

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That is hopefully the answer. I will try that and dump the WooCommerce one. Thank you. I might be back with a question or two!

dense robin Mar 22, 2022, 2:10 PM

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Sounds good!

#Nick Miller-WooCommerce