#matan-Connect

1 messages · Page 1 of 1 (latest)

hybrid quarry
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Hi there, is this about payout reconciliation?

simple mirage
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Yes, it is

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Our custom connect accounts wants to see which payments are included in their payouts

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We already integrated a UI of the payouts (using the "get payouts" api)
And we show the payments as they are stored in our DB

The missing piece is the connection between them

hybrid quarry
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Do you think it'll help?

simple mirage
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From what I saw it isn't supported per each custom connected account

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Since we have "custom connect" with "Destination charges" "on behalf of", the report isn't good enoguh

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For example, it shows as if the payment has no client and email (since they are on the platform level)

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Also, we need the ability to show it in the product and navigate from payout -> payment -> internal entities in the system

hybrid quarry
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I have limited knowledge about reconciliation, you can reach out to Stripe support should you have additional questions https://support.stripe.com/contact

simple mirage
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Due to our configuration, the email is empty...