SYNDICATE-chat

[tepid ruin]

:question: Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

[lime sundial]

Yo

They only do email

[vapid jacinth]

You can click into "Contact support"

[lime sundial]

I need to speak to someone

It keeps moving me to send email

[vapid jacinth]

Inside there is "Chat with support"

Did you select the topic?

[lime sundial]

What topic

It says no results found in topic for “chat with support”

[vapid jacinth]

How is it displayed for you?

[lime sundial]

What am I doing wrong

@vapid jacinth

I’ve been trying to contact you guys for at least 2 weeks please anything helps

[vapid jacinth]

Can you try openning in PC instead of mobile?

[lime sundial]

Ok

[vapid jacinth]

And make sure you are logging into your Stripe Dashboard

[lime sundial]

Ok

I’m lost

@vapid jacinth

Same thing idk

[vapid jacinth]

Can you capture the screen when you click into the chat box like my image?

[lime sundial]

What do I do

@vapid jacinth

[vapid jacinth]

Do you have a Mac/Window?

That's still mobile

[lime sundial]

Yes

I do

@vapid jacinth

[robust skiff]

Hi @lime sundial have you logged into your Stripe account on the support page?

[lime sundial]

Ill@do it again

I did

[robust skiff]

OK, after logging in, do you see the options now?

[lime sundial]

No

@robust skiff

[lime sundial]

😭