#Frank LaRosa - mandate
warm marsh
elfin rain
Hi there 👋 jumping in here.
Is this a newer ACH implementation, or an integration that has been in place for a while?
keen scroll
about two months old
elfin rain
Gotcha, and can you link me to the docs that you were following for your implementation? (Just to make sure we're talking about the same ACH flow)
keen scroll
I don't immediately have a link to it
we're not using Plaid
we were given access to a beta feature
2020-08-27;us_bank_account_beta=v2
vernal crest
We don't discuss beta features on Discord, you'll have to talk to your Stripe contact for help with the beta
vernal crest
this is a secret/beta feature, we can't help you with this here, but you can talk to your Stripe contact for help or support directly https://support.stripe.com/contact.
Your contact should not be sending you here for a beta
keen scroll
no, i don't accept that at all.
I was told I could use this feature and it woudl be supported.
it's not a "secret".
Fine, then tell me, when will this feature no longer be a "secret beta" feature?
2020-08-27 was a year and a half ago
vernal crest
Wait
What do you mean "you do not accept that"
What even
I work for Stripe, I help developers here with questions about their code for features that are public. Your feature is not public. It's a secret beta that was enabled specifically for your account, you said so yourself earlier and you are using clearly a beta flag in the header for the version.
We do not help with betas here, they are betas, they are not live, they evolve and change and we focus on the parts of the products that are public
keen scroll
how do you expect people like me to test your betas if you aren't able to give us any feedback or support? is there a different forum for that? point me to it. My sales contact is not a developer.
vernal crest
Your sales contact has access to the entire company though. And we have hundreds of people testing this beta just fine