matan_g-fee | Stripe Developers | Page 1

crystal forum Mar 21, 2022, 9:32 AM

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Hi! Are you on the standard pricing? https://stripe.com/pricing
If so, you can directly view the Stripe fee on the balance transaction object, as explained here: https://stripe.com/docs/expand/use-cases#stripe-fee-for-payment

manic oasis Mar 21, 2022, 9:45 AM

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I don't know if I'm on the standard pricing. I assume not since we have a dedicated manager and a custom contract signed

crystal forum Mar 21, 2022, 9:46 AM

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Can you share your account ID (acct_xxx)? It's at the top of this page: https://dashboard.stripe.com/settings/account

manic oasis Mar 21, 2022, 9:47 AM

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acct_19sAkkCU1g4y0fco

crystal forum Mar 21, 2022, 9:49 AM

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Thanks! Give me a few minutes to look into this.

manic oasis Mar 21, 2022, 9:51 AM

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tx

crystal forum Mar 21, 2022, 10:00 AM

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So I confirm you are on custom pricing.

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In this case it's not possible to get the Stripe fee from the API.

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Instead you should use our reporting tools.

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manic oasis Mar 21, 2022, 10:17 AM

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thanjs

#matan_g-fee