#mayank-CustomerPortal

1 messages · Page 1 of 1 (latest)

covert grove
wooden abyss
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sure Thanks will take a look into it

wooden abyss
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gone through the link...but was not able to find any specific link to update the card details or bank details for existing subscriptions..can please someone point me to that direction...problem statement is i have an already running subscription and i want to change the payment mode of it from next billing cycle(to maybe a different card or different bank account)..

covert grove
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Have you tried clicking on the Preview the customer portal button?

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There's an edit button right below the subscription that allows your customer to update the PaymentMethod.

wooden abyss
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yes i tried that option but its not letting me update the existing card...do i need to add a new card for that?if yes will it create a new subscription?

covert grove
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Yes you can add a new card as the default payment method for the existing subscription, and it won't create a new one.