hammadiqbal - element | Stripe Developers | Page 1

limber relic Mar 17, 2022, 9:55 AM

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Hi! Yes I've heard of this issue before. Do you have a link where we could try to reproduce this? And have you looked at this: https://stackoverflow.com/questions/4472891/how-can-i-disable-zoom-on-a-mobile-web-page

smoky egret Mar 17, 2022, 10:25 AM

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Yeah I have seen this one but I don't wanna disable the zoom on the page

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This is how it's happening

limber relic Mar 17, 2022, 10:29 AM

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What's the font size in pixel of the input? If it's too small the browser will try to be smart and zoom on it. Can you try to increase the font size to see if it solves the issue?

smoky egret Mar 17, 2022, 10:29 AM

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18px

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Yeah I have read that as well

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It supposed to be 16 or higher from what I read

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I have tried it on font 16px as well

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The same is working just fine in Firefox and ios

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But on other browsers it's zooming in

limber relic Mar 17, 2022, 10:34 AM

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Can you try like 20px, just as a test to see if it fixes the issue?

smoky egret Mar 17, 2022, 10:35 AM

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I'll test it out

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the issue persists

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Screenshot_2022-03-17-15-43-19-125_com.android.chrome.jpg

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The exp date and cvc are further from where they should be

limber relic Mar 17, 2022, 10:46 AM

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Got it. Then could you directly contact Stripe support? Then will have more time to investigate this.
Make sure to include your video, and if possible a link with the steps to reproduce the issue.
https://support.stripe.com/?contact=true

#hammadiqbal - element