#Lissy-off_session

1 messages ยท Page 1 of 1 (latest)

hushed ledge
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We don't have restriction, you can do it as longer as you want

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Most of the case you wouldn't need to worry about it. But there could be restriction for different countries, because they all have different regulation. In that case I suggest contact Support for detail check on your account's country

burnt kestrel
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this case would be for Australia

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Do I have to contact my Stripe Contact or support chat?

hushed ledge
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Normally Support Chat. But do you have a specific Stripe person to talk to?

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If you do, talking to them is better

burnt kestrel
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Yes, I know someone, but is more in the sales part. So I am not sure if he could help me with that querie

hushed ledge
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Still worth talking. He would redirect to Support if he can't answer your question. Sorry for the back and forth.

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I am a developer, I think there is no restriction

burnt kestrel
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Is ok. Is good to know. Thank you ๐Ÿ™‚

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Orakaro, I wanted to ask you. Why do I need the Secret Key to create a Test Mode Account?

hushed ledge
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What do you mean by create a Test Mode account from Secret Key?

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When you have a Secret Key, meaning you are already having an account

burnt kestrel
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I was asking your colleague yestarday that I want to create 2 test accounts: 1 main account and the other account to connect to the main one

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but I cannot complete the profile of both because I get this error once I am adding the test bank credentials

hushed ledge
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I see, you want to create a Connected Account

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The flow seems to think you are creating an account for Live mode

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how did you create the account?

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If you can share the request id (req_xxx) I can take a look

topaz forge
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@burnt kestrel for the main account, you cannot input a test bank credential. You have to input a real bank account.

For the standard connected account, if you create the account using Connected onboarding : https://stripe.com/docs/connect/standard-accounts using the test key, you can use test bank accounts

burnt kestrel
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Ok. Thank you Alex. So I cannot do a test until I have the main account with actual details ๐Ÿ˜ฆ

topaz forge
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yep