#Darby - Checkout Abandonment
maiden forum
If you're talking about Stripe Checkout I think what you want to know is covered in this guide: https://stripe.com/docs/payments/checkout/abandoned-carts
misty tusk
"Listen to the checkout.session.expired webhook to be notified when customers abandon Checkout and sessions expire."
does this mean that if the user abandons the checkout before the sessions is expired, the session is still considered expired?
maiden forum
All Checkout Sessions have an expiration. If someone visits Checkout and then leaves the Checkout Session will still expire.
misty tusk
So if a person leaves the checkout prior to the expiration, i wont receive a the expire event until the expiration time?
Or in other words, if a user leaves a checkout prior to the checkout, is that session still active until the expiration time?
maiden forum
Yes.
maiden forum
The Customer may come back before it expires.