#Aimer - Payment Error

1 messages · Page 1 of 1 (latest)

lucid dawn
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Hello! That error indicates the payment failed because authentication was required for the transaction to succeed. Are you currently using our older Tokens and Charges APIs?

nimble silo
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can i know whats the difference

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i made a session when customer want to make a purchase

lucid dawn
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What Stripe APIs does your current integration use?

nimble silo
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we are using PaymentIntent

lucid dawn
nimble silo
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when user want to pay

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wait

lucid dawn
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Actually, your code is using Checkout.

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Checkout creates Payment Intents, but you're not creating Payment Intents directly.

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If you're using Checkout there's nothing you need to do, Checkout supports 3D Secure.

nimble silo
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we have 2 type of payment

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the other one is not

lucid dawn
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That said, maybe I should take a look at the specific payment with that error? Do you have the Payment Intent ID?

nimble silo
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its really spaghetti code

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user type the details

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then click submit payment

lucid dawn
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Okay, yeah, if you can give me that ID I can take a look and see what's going on.

nimble silo
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yeah wait

lucid dawn
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That's the Card that was used, can you give me the Payment Intent ID (starts with pi_) or Charge ID (starts with ch_)? It should be in the top right.

nimble silo
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ch_3Ke4ADIWzZYVbxDQ2m4e1UqM

lucid dawn
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Thanks! Looking...

nimble silo
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ok thanks for the fast respond

lucid dawn
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Happy to help!

nimble silo
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for this one

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if i use php

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i did not need to do step 2?