lepetitblanc - klarna language | Stripe Developers | Page 1

static yew Mar 16, 2022, 2:28 PM

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Do you have a test page that I can see this on?

unreal widget Mar 16, 2022, 2:29 PM

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not really it is a live shop system

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I can give you a link to the live page but it is in german, no translation yet. I am using this : https://x.klarnacdn.net/kp/lib/v1/api.js

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and than Klarna.Payments.load({container: '#container_id', 'payment_method_category: category })

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in a loop with klarne_pay_now and pay_later

static yew Mar 16, 2022, 2:32 PM

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Can I see the live page where the code is actually run?

unreal widget Mar 16, 2022, 2:33 PM

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payment works fine, it is just in english instead of german

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sure https://shop.nemetz-ag.at

Nemetz AG Shop

Wir sind Ihr innovativer und zuverlässiger Partner zum Thema Container und Muldenservice. Einfach und bequem in 4 Schritten online bestellen!

static yew Mar 16, 2022, 2:33 PM

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If this was working before and you didn't change anything to change it back but I'm still a bit unclear on some of the Stripe parts of this

unreal widget Mar 16, 2022, 2:33 PM

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but you need to put an item to the cart before you can get to the cart

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I didn't changed anything on the code, i just activated connect to onboard other companies

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to be honest, i cannot say when the language changed, i know that it was in german when we first build the shop a couple of years ago

static yew Mar 16, 2022, 2:38 PM

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Should I be seeing Klarna among those?

unreal widget Mar 16, 2022, 2:39 PM

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just click on one of the klarna logos

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(Rechung) or (sofort) in pink

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than the klarna widget will be shown

static yew Mar 16, 2022, 2:40 PM

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There we go, and indeed that is showing up in English for me.

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Will see what I can find on why this might be happening.

unreal widget Mar 16, 2022, 2:44 PM

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Thank you.

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What is strange to me is, that if you select (SOFORT Überweisung) which is also through klarna but not with their widget, the language is german.

static yew Mar 16, 2022, 2:48 PM

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Did you directly integrate with Klarna on your page? I'm not seeing Stripe code on that page in the developer console

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If so, this would be something to bring to Klarna support

unreal widget Mar 16, 2022, 2:49 PM

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i create a chargable source in the backend

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try {
            $source = Source::create([
                'type'         => 'klarna',
                'amount'       => $amount,
                'currency'     => $currency,
                'klarna'       => [
                    'product'          => 'payment',
                    'purchase_country' => $countryCode,
                ],
                'owner'        => [
                    'name'             => $name,
                    'email'            => $email,
                ],
                'source_order' => [
                    'items' => $items,
                ],
            ], $this->options );
        }

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where in the options is an empty array or the option to set the stripe id for connected accounts

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Country is AT

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because for now we only ship to at, so usually it is AT or DE, if not it would through an error

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This is how i initialize Klarna, the token is from stripe

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// Initialize the SDK
    Klarna.Payments.init({
        client_token: client_token,
    });

static yew Mar 16, 2022, 2:53 PM

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Gotcha. If the client side code is Klarna, I would talk to them.

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I don't think we send them something to say what the client side language should be

unreal widget Mar 16, 2022, 2:53 PM

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ok. i try to talk to klarna, thank you so far

static yew Mar 16, 2022, 2:54 PM

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Of course, if they point back to something Stripe is doing, we can look in to it further here. But I think it is more likely that something client side is determining this

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Thank you for your time

unreal widget Mar 16, 2022, 2:54 PM

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Thank you for your time!

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Do you maybe have any idea how i can get in touch with klarna?

static yew Mar 16, 2022, 2:59 PM

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I see a "chat with us" button on their support site. Try that if you can https://www.klarna.com/us/customer-service/

Customer Service | Klarna US

Have questions or need help with your Klarna order? Read our FAQ or chat with our Customer Support team!

unreal widget Mar 16, 2022, 3:01 PM

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Thanks, it seems that this is just for registered customers

static yew Mar 16, 2022, 3:09 PM

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Apologies, maybe you are more under merchant support? https://www.klarna.com/merchant-support/

Merchant Support | Klarna US

Have questions about your Klarna business account? Read our FAQ or contact our business support if you need help.

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Unfortunately I'm not finding an obvious place for specifically developer questions

unreal widget Mar 16, 2022, 3:30 PM

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Klarna can not help because we have no merchant_id, they asked me to aks stripe and stripe can ask them...

static yew Mar 16, 2022, 3:32 PM

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Sorry that you are getting sent around. Did they say to ask us for your merchant ID or ask us about the English on your page?

unreal widget Mar 16, 2022, 3:35 PM

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They were asking for a merchent_id they cannot or don't want to help without this id...

static yew Mar 16, 2022, 3:36 PM

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I will ask my colleagues how we can help on this.

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Or maybe if there is a better way to reach out to Klarna

static yew Mar 16, 2022, 3:52 PM

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So it turns out that you can pass in the locale to the Klarna hash when creating the Klarna source https://jsfiddle.net/narb950e/
https://stripe.com/docs/sources/klarna#create-source

      product: 'payments',
      purchase_country: 'de',
      locale: 'de-DE', // <----
      first_name: 'Johannes',
      last_name: 'Claudi'
    } ```

Edit fiddle - JSFiddle - Code Playground

Test your JavaScript, CSS, HTML or CoffeeScript online with JSFiddle code editor.

Klarna payments with Sources

Use Sources to accept payments using Klarna, a popular global payment method.

unreal widget Mar 16, 2022, 3:56 PM

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Thank you, this solved my problem. i am sorry i was not able to find this information in the docs

#lepetitblanc - klarna language