#Joost (Monzo Bank)-bacs-payment-link

1 messages ยท Page 1 of 1 (latest)

modest bluff
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Hey, can you share the Payment Link ID? plink_xxx

ocean dawn
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Certainly! It's plink_1KdAZUGFdNCyIQQUzPNowLLG

modest bluff
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Thanks! Taking a look

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Hmm, one-time Price object right?

ocean dawn
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Yeah that's right. Does it only work with recurring products?

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Ah yeah that was the issue!

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Thank you

modest bluff
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My assumption is this is the issue:

You must include the payment_intent_data.setup_future_usage parameter with a value of off_session when creating a payment mode Session for Bacs Direct Debit.

ocean dawn
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Got it. Using a recurring product will work fine for my use case, thanks!

modest bluff
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I'll relay this feedback internally

ocean dawn
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Sorry just a quick follow up. I'm not able to set up the direct debit because of the error in the screenshot.

We just set up this sort code a few days ago, but it's live now, so it seems that Stripe doesn't have the latest EISCD.

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Would you be able to pass that on to the team that looks after Bacs by any chance?

ocean dawn
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Sorry to tag you @modest bluff โ€” just not sure if you'd see this message or if I should start a new thread for this

modest bluff
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Yep, sorry. I can relay this to the EMEA team. Can you share your Stripe account ID please

ocean dawn
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Yeah, here it is acct_18K5wOGFdNCyIQQU .Thanks!

modest bluff
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Np!

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@ocean dawn Might be worth pinging your account manager re: this

ocean dawn
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OK will do ๐Ÿ‘

modest bluff
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I can raise it too, but they'll have a direct contact with you where as I don't

ocean dawn
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I'll try to raise it with them, and if that doesn't work out contact support.