#rangemonk - Connect Fees
potent forge
Can you provide some examples of these requests?
Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request
nova stream
Yup!
Here's an "Instant Payout":
req_AvNtVZAZ4yd4IN
And here's the Withdrawal that happened:
(from Webhooks...)
evt_1KdP3MPOavklEBbWxgeHihtE payout.created
evt_1KdLFGPOavklEBbWusGoECEY transfer.created
and here's the Charge that goes along with that Instant Payout:
req_JapAGCWDrPQ20t
potent forge
Yeah unfortunately all this looks pretty normal/straightforward to me. In order to complete events like transfers and payouts we utilize objects like Charges and need to track all of it to provide better insight into how/where funds are moving.
nova stream
We figured as much, but wanted to ask here if there was another way to do this. I tried switching that Charge to a Transfer from Connected to Platform, but I can't provide source_transaction when it's that directionality (as documented, I think?)
(Was hopefully going to provide a source_transaction from the Connected account that the pending balance is coming from.. sadly the API was like nope can't find that charge!)
If you can't think of anything else, we'll move forward with our messaging approach to help alleviate our users' confusion here.
potent forge
The tools you are using are the correct ones for the use case you are describing. In this scenario I think clear communication is your best option.
nova stream
Alright, awesome. Thanks for your time and help! 🙂