Bit-error | Stripe Developers | Page 1

uneven wing Mar 15, 2022, 9:56 AM

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Hi Can you share the request ID (req_xxx)? Here's how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request

burnt marten Mar 15, 2022, 9:56 AM

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hello goodmorning

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req_f83upTFEQQtVLt

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Missing required param: billing_details[address][line1].

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Could you help me understand ? I'm using "sepa_debit" for many other transactions, and I only ask my customers to provide the email address, and they get accepted with no problem

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could it be that it depends on the origin bank country ?

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so that, for example, for italian banks I don't require to ask the address, while for swiss banks like this one, the address is required ?

uneven wing Mar 15, 2022, 9:59 AM

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Thanks! Could you also share the request ID that succeeded without that parameter?

burnt marten Mar 15, 2022, 10:00 AM

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yes, let me find one

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req_041J2MOetfLAQR

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hummm I see... in this case I'm passing billing_details but with all fields set to null... interesting...

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so it seems it's my fault

uneven wing Mar 15, 2022, 10:05 AM

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I'm passing billing_details but with all fields set to null...
I see they are set to null in the response body, but not in the request you sent.

burnt marten Mar 15, 2022, 10:06 AM

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oh you're right

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so why one gets accepted and the other one not ?

uneven wing Mar 15, 2022, 10:07 AM

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I don't know yet, give me a few minutes to investigate.

burnt marten Mar 15, 2022, 10:07 AM

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okk thanks

uneven wing Mar 15, 2022, 10:15 AM

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Okay, this is expected and is mentioned here: https://stripe.com/docs/payments/sepa-debit/accept-a-payment#web-submit-payment

Additionally, IBANs with the country codes AD, PF, TF, GI, GB, GG, VA, IM, JE, MC, NC, BL, PM, SM, CH, and WF require the country and line1 properties of the billing_details.address property.

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The request that failed has a country code of CH, so it needs the line1 property.

burnt marten Mar 15, 2022, 10:19 AM

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oh, I see...

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so now I need to find a way to identify what's the country of the bank of the iban my customer enters !!!?

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make a lookup for specific countries

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and show an additional field

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I have a long road in front of me

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ok I guess I'll need to use the "change event"

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https://stripe.com/docs/js/element/events/on_change?type=ibanElement#element_on_change-handler-bankName

Stripe JS Reference

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detect the country

uneven wing Mar 15, 2022, 10:24 AM

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That's one option. The other option is to use the Payment Element, that would take care of that automatically for you.

burnt marten Mar 15, 2022, 10:24 AM

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and then show additional fields

uneven wing Mar 15, 2022, 10:25 AM

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Yes this is mentioned in the link I shared earlier:

Listen to the change event of the IBAN element to get the IBAN’s country code.

burnt marten Mar 15, 2022, 10:25 AM

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I can't, my customers are really "picky", if I don't customize the GUI, the colors, the messages, and everything else in this world, they'll be less likely to complete the payment process

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working with italian customers is never easy

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I'll go for the "on_change" version and work a little on that, let's see what happens

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many thanks for your valuable support, I really appreciate it

uneven wing Mar 15, 2022, 10:27 AM

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Just FYI the Payment Element has many customization options: https://stripe.com/docs/stripe-js/appearance-api

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many thanks for your valuable support, I really appreciate it
Happy to help 🙂

#Bit-error