#BazX-shopify

1 messages · Page 1 of 1 (latest)

jade sundial
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Hi! For questions about Shopify, you need to ask the Shopify support directly. We can't help you here.

trim flower
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I contacted shopify they told me it's stripe that does the integration, we don't touch the code linked to stripe.
And the problem that I couldn't find a trusted developer (I have customer details I can't give the account to anyone to access it)

jade sundial
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Did you write code to use the Stripe API to manage payments, or are you using a plugin that does this for you?

trim flower
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no never

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I'm not strong enough in development

jade sundial
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That's why we cannot help here, you need to contact the people who make de Shopify plugin. And if they have questions, they can contact us.

trim flower
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I contacted them yesterday they told me that stripe is responsible

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can you guide me to do it please if it's not very complicated

jade sundial
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Shopify is using Stripe API, but it's the developers who coded the plugin that own that integration, not us.
I know this can be frustrating, but you really need to talk to them, there's nothing we can do.