demetan - MOTO parameter unknown | Stripe Developers | Page 1

gentle ferry Mar 14, 2022, 7:36 PM

#

Looking in to this, thank you for the info. Do you have a specific request ID (req_123) from a time that you saw this error?

#

You can get them from the API https://stripe.com/docs/api/request_ids
Or check your request logs at https://dashboard.stripe.com/test/logs

Stripe API reference – Request IDs – curl

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

silver current Mar 14, 2022, 8:02 PM

#

yes @gentle ferry it is
req_F9Gl4kguVGnvpK

#

I believe that MOTO payments should be enabled on the account in order for this payload to work

gentle ferry Mar 14, 2022, 8:03 PM

#

Thank you. Checking in to that request

silver current Mar 14, 2022, 8:20 PM

#

hi @gentle ferry , was the request id useful?

gentle ferry Mar 14, 2022, 8:22 PM

#

Yes it was, it looks like that account is not set up for MOTO. I would reach out to our support so we can add that functionality to your account

silver current Mar 14, 2022, 8:31 PM

#

oh that would be great, thank you!

gentle ferry Mar 14, 2022, 8:37 PM

#

I phrased that poorly. You should write in to our support here https://support.stripe.com/?contact=true , they will be able to make sure your account is enabled for this

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

#demetan - MOTO parameter unknown