#sehr_-PaymentMethods

1 messages · Page 1 of 1 (latest)

gusty hedge
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it's not possible to turn off this feature. One alternative which I can think of is to never save a PaymentMethod on a Customer for future use.

lofty fulcrum
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Hmm yeah. This only seems to occur when the customer has a pre-existing subscription tied to their customer object. We're looking to collect both once-off and monthly donations through Stripe.

Currently the user enters a bunch of regulatory data on a form before being sent to Checkout. Here we ask the email to double-check if the customer exists already. If they do we add the customer id to the checkout session creation.

Ideally a user could potentially have multiple subscriptions tied to a single customer object

gusty hedge
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ah, if it's subscription then it's going to be difficult to never fulfil those conditions

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I'd suggest implementing authentication for your site. It's possible if you never pass in an existing customer id, but it would make it difficult for you to track / link up all the customers then

lofty fulcrum
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Hmm, we're a charity trying to make it as simple as possible for users to donate. Authentication adds another complexity to the UX

gusty hedge
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hmmmm, how are you planning to allow customers to cancel their subscriptions?

lofty fulcrum
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Via phone call to our hotline. But we like the idea of using Stripe Customer Portal for self-management of receipts and expired cards

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We'd send the customer portal link via email. Similar to that of the "magic link" login flow

gusty hedge
lofty fulcrum
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So if we used Elements we could achieve what's described above? The first issue I see there is we now have to handle address validation ourselves

Pros and cons to both I suppose

gusty hedge
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yep, if you used Elements, you wouldn't need to worry about it displaying existing PaymentMethods. And yes, unfortunately you wouldn't have the address validation with Elements.

lofty fulcrum
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If we were to require authentication for subscriptions, I could foresee that it'd be possible to split a customer into two customers. One for once-off and two for subscriptions. Not ideal, but then the issue wouldn't exist. The payment method only sticks when you have a subscription tied to your account

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Is there an ETA for the Address Element?

lofty fulcrum
gusty hedge
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no concrete ETA yet for the Address Element. By magic links do you mean sending the customer an email with a link to validate the email belongs to them? It's pretty much another layer, in which case, you must as well implement authentication, no?

lofty fulcrum
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yeah, pretty much. We just need to validate the email belongs to them, otherwise anyone can enter their email and subscribe/donate using their card attached to their customer object. I had envisioned user + pass login when you initially mentioned it. We don't really want to have to manage that if we can avoid it

gusty hedge
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i think every option has it's own pros and cons which you'd want to evaluate. For example, with magic links, i can think of a bad actor sending lots of magic links, or if the customer has issues with receiving the email then they might get frustrated and not donate.

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ultimately choose one which you can work with 😁

lofty fulcrum
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yeah, it's down to how we architect it now. Anywho, thanks for your help!