spencersr -pending invoice items | Stripe Developers | Page 1

tawdry hill Mar 11, 2022, 10:06 PM

#

What do you mean by this:

allow for Pending Invoice Items 100% of the time

#

Can you explain what you're trying to do?

limber tartan Mar 11, 2022, 10:09 PM

#

I'm trying to add a pending invoice item before entering in a subscription (this is handled through the API). I've been trying to show the workflow through a sandbox account online with our non-dev billing team using the dashboard. I'm finding that when I care a new customer in the sandbox account I typically won't see "Pending Invoice Items" as an option in that customers views... in another account this isn't the case and it is always visible. I'm trying to determine if there is going to be an issue with the dev side of things now and if something needs to be done to make sure pending invoice items functionality is honored.

#

See: https://support.stripe.com/questions/add-a-one-time-fee-or-discount-with-a-new-subscription-plan

last marsh Mar 11, 2022, 10:09 PM

#

Can you share a screenshot of what you see?

limber tartan Mar 11, 2022, 10:09 PM

#

Often #2 for the dashboard instructions listed here isn't available.

last marsh Mar 11, 2022, 10:09 PM

#

We're changing the UI in the Dashboard a bit and I think your second account must have a new view

limber tartan Mar 11, 2022, 10:11 PM

#

acct: acct_1KGU2nDsjuGfIzpJ

#

#

Also.. just a gripe.. we can't use web capture in chrome/edge for a full page capture due the view layout.

last marsh Mar 11, 2022, 10:14 PM

#

thanks the picture helps I'm looking into it

#

Can I ask for your account id? You can find it at the bottom of this page https://dashboard.stripe.com/settings/user it looks like acct_123. You can DM me

limber tartan Mar 11, 2022, 10:22 PM

#

acct: acct_1KGU2nDsjuGfIzpJ

last marsh Mar 11, 2022, 10:25 PM

#

thanks

limber tartan Mar 11, 2022, 10:47 PM

#

np. I do need to wipe the development stuff and redeploy pricing changes soon tho.

last marsh Mar 11, 2022, 10:52 PM

#

okay got to the bottom of this. We hide that section if your account has never created a subscription

#

once you create one it appears

limber tartan Mar 11, 2022, 10:55 PM

#

Thanks.. sounds like no impact to if API would work so this is great.

#

I believe it's hidden in order to encourage folks NOT to use it and instead add one-time costs for a subscription to the subscription build out... however it causes a chicken-egg issue in the UI having it hidden away instead of available right off the bat for a new build out.

#

This is good tho.. forces me to handle this in a better way.

last marsh Mar 11, 2022, 10:59 PM

#

for what it's worth it's been "live" for 10 months for all new accounts, you're the first one ever bringing it up

#

but I definitely agree :p

limber tartan Mar 11, 2022, 11:00 PM

#

Hahaha

#

Yeh well our entire billing situation is just a bunch of corner cases.. like 360 degrees of corners.

#spencersr -pending invoice items