itsbhaveshop - dispute | Stripe Developers | Page 1

jolly walrus Mar 11, 2022, 8:26 PM

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vale roseBOT Mar 11, 2022, 8:26 PM

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:question: @twin flax Have a non-technical question, account issue, or need one-on-one support?
We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

jolly walrus Mar 11, 2022, 8:27 PM

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For help with a dispute, please contact our support team 👆

twin flax Mar 11, 2022, 8:27 PM

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How do I request a call back? They arent allowing me to.

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Could you send me a number that I can call then? I know you guys have the support team available

jolly walrus Mar 11, 2022, 8:29 PM

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You need to log in then you can request a call back

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There is not an inbound number i can share

twin flax Mar 11, 2022, 8:29 PM

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It isnt giving me that option

jolly walrus Mar 11, 2022, 8:29 PM

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Are you logged in?

twin flax Mar 11, 2022, 8:29 PM

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Yea.

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I need this resolved by today

jolly walrus Mar 11, 2022, 8:30 PM

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Hmm then I suggest live chat, but the fallback is to use the email flow

twin flax Mar 11, 2022, 8:30 PM

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Chat support isn't available eitehr

jolly walrus Mar 11, 2022, 8:31 PM

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Then you'll need to use the email flow and be patient for their response.
https://stripe.com/docs/disputes/responding#responding-to-disputes-in-the-dashboard

Dispute concepts

Learn how to respond to disputes using best practices.

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You can follow the guide there to respond with the evidence you have

#itsbhaveshop - dispute