#Ji_net - Quote Tax
lusty relic
Hello! Are you getting that error from the API? If so can you share the request ID showing that error? Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request
short geyser
no with the api I get the tax as undefined here is the req id: req_1m9i1pxQFe3rFA
I get this message (You're not registered to automatically collect tax in this customer's location.) when trying to do the same in Dashboard
lusty relic
Are you trying with the same Customer in both the API request and in the Dashboard?
short geyser
Ok if you can check this please
qt_1KcDQZFCuLihQKs9gwvcbzyF
I made sure of the customer's location
lusty relic
Can you confirm you have a Tax registration set up in your Dashboard here for the Customer's country? https://dashboard.stripe.com/test/settings/tax
short geyser
yes I have an active registration for the EU(France - VAT OSS)
lusty relic
Yeah, but that's not relevant, right? The Customer is in a different country?
Ah, I may be mistaken. Let me dig further, hang on...
short geyser
Ok
lusty relic
If you add a full address to the Customer instead of just their country do you get a different result?
lusty relic
Let me investigate further...
lusty relic
Thanks for being patient. Unfortunately I found that the country this specific Customer is in is not currently supported by Stripe Tax.
short geyser
do you have a temporary solution for that please
lusty relic
You can add explicit tax rates to the line items: https://stripe.com/docs/api/quotes/create#create_quote-line_items-tax_rates
Or set a default tax rate for the entire Quote: https://stripe.com/docs/api/quotes/create#create_quote-default_tax_rates
Tax Rates can be created using this API: https://stripe.com/docs/api/tax_rates
short geyser
Ok thanks for you help, I really appreciate it