Pavel Mateescu - subscription | Stripe Developers | Page 1

brazen thorn Mar 10, 2022, 12:55 PM

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Hi! Can you share the request ID (req_xxx)? Here's how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request

rustic burrow Mar 10, 2022, 12:59 PM

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hello, sure thing req_xdLMe1QobacStb

brazen thorn Mar 10, 2022, 1:07 PM

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Thanks! Give me a few minutes to look into this.

rustic burrow Mar 10, 2022, 1:08 PM

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Thank you as well

brazen thorn Mar 10, 2022, 1:31 PM

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Thanks! From what I see:

The first invoice for the subscription was finalised at 2022-03-10 12:38:11 UTC
Then you tried to add the coupon at 2022-03-10 12:41:14 UTC
So it's expected that adding a coupon that only works for the first transaction of the customer fails.

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You should either add the coupon before starting the subscription, or add a coupon that isn't limited to the first transaction.

#Pavel Mateescu - subscription