trokiize - subscription | Stripe Developers | Page 1

sinful egret Mar 10, 2022, 9:37 AM

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Hi! A subscription with a free trial should not need a payment.

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How are you creating the subscription?

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And do you have a subscription ID (sub_xxx) to share?

warm zenith Mar 10, 2022, 9:39 AM

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this is the code on node backend

 const subscription = await stripe.subscriptions.create({
        customer: stripeCustomer.customerId,
        items: [{ price: priceId }],
        trial_period_days: stripeCustomer.freeTrialUsed ? 0 : 14,
        payment_behavior: "default_incomplete",
        expand: ["latest_invoice.payment_intent"],
      });

warm zenith Mar 10, 2022, 9:40 AM

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sinful egret And do you have a subscription ID (`sub_xxx`) to share?

subscriptionID -sub_1KbZcGLvVHCB8eAGRNuIxmyJ

sinful egret Mar 10, 2022, 9:42 AM

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Thanks! Give me a few minutes to look into this.

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What do you mean by "customer is charged"? In you subscription I see the first invoice had a 0 amount, so there was nothing to charge.

warm zenith Mar 10, 2022, 9:52 AM

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my users tell me that in their bank history the transaction for the full amount is visible

sinful egret Mar 10, 2022, 9:56 AM

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Is it the case for the subscription ID you just shared?

warm zenith Mar 10, 2022, 9:57 AM

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here's another one sub_1KbWcyLvVHCB8eAG26Xbz0iy
I can also sent you bank history screenshot

sinful egret Mar 10, 2022, 10:01 AM

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In this case, it looks like you created a PaymentIntent for this customer: pi_3KbWboLvVHCB8eAG1Hj4gnla

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You can view it in your dashboard here: https://dashboard.stripe.com/payments/pi_3KbWboLvVHCB8eAG1Hj4gnla

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And this has nothing to do with the subscription

#trokiize - subscription