danovic - card | Stripe Developers | Page 1

spice roost Mar 9, 2022, 8:15 PM

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hey lets chat in this thread

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You're a customer in this situation?

trim vault Mar 9, 2022, 8:15 PM

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Hey, thanks

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Yes

spice roost Mar 9, 2022, 8:15 PM

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Ah, ok, and you don't have an account to log in to

trim vault Mar 9, 2022, 8:16 PM

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Well I can login to it, but when I try placing a bid it gives an error

spice roost Mar 9, 2022, 8:16 PM

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To get help, please email support@stripe.com then, or fill out this: https://support.stripe.com/contact/email

Contact Us | Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

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I mean you don't have a stripe account you can log in to

trim vault Mar 9, 2022, 8:16 PM

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Oh right

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no I don't

spice roost Mar 9, 2022, 8:16 PM

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Most likely you need ot contact the platform you're buying form and they will investigate with Stripe

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So I would suggest starting there

trim vault Mar 9, 2022, 8:17 PM

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Do you know, based on the error I send you if a card gets deblocked automatically after those 24 hours?

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"Exceeded the maximum number of declines on this card in the last 24 hour period."

spice roost Mar 9, 2022, 8:19 PM

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Usually yes, that's the case

trim vault Mar 9, 2022, 8:19 PM

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Good to know, thanks for your help

spice roost Mar 9, 2022, 8:22 PM

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NP

#danovic - card