pawel - Payment Methods | Stripe Developers | Page 1

hollow nest Mar 9, 2022, 7:05 PM

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Hi 👋 I created this thread so we could converse here.

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It's just really busy right now so I'm jumping around a bit

rancid hearth Mar 9, 2022, 7:09 PM

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yay!

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it would be great if you could give me a hint on that one

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its blocking me

dusk wind Mar 9, 2022, 7:13 PM

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Hello 👋
I can take a look
give me a moment to catch up on the details here 🙂

rancid hearth Mar 9, 2022, 7:14 PM

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thank you !

dusk wind Mar 9, 2022, 7:14 PM

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do you have a test URL I can take a look at?

rancid hearth Mar 9, 2022, 7:15 PM

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not really

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we can speak in private conversation if you have access to stripe accounts

dusk wind Mar 9, 2022, 7:15 PM

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Not a problem! taking a look now to see if there's anything

rancid hearth Mar 9, 2022, 7:15 PM

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and i can give you some account details so that you could verify that from the other side

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big shortcut is: 1. I've setup payment methos on the account 2. Im creating intent with automatic_payment_methods enabled 3. when rendering payment elements with the secret from payment intent, these methods dont appear

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i just get card payment

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and the intent seems to be created with the proper settings

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Stripe::PaymentIntent:0x3f80684c9f78 id=pi_3KbUbIAN1WpGl5pp1H8MJ93s> JSON: { "id": "pi_3KbUbIAN1WpGl5pp1H8MJ93s", "object": "payment_intent", "allowed_source_types": [ "card" ], "amount": 4632, "amount_capturable": 0, "amount_received": 0, "application": "ca_5AA53QHHbTDb5A1lInwtCjnTFVyqkY1S", "application_fee_amount": 139, "automatic_payment_methods": {"enabled":true}, (....)

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it has automatic_payment_methods enabled but for some reason just the card type

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and on the dashboard i have przelewy24 enabled which should appear

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and it appears in the dasboard preview

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but not when using the intent

dusk wind Mar 9, 2022, 7:27 PM

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AFAIK It should show up. Give me a moment to reproduce this on my end.

rancid hearth Mar 9, 2022, 7:27 PM

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Yeah it should

dusk wind Mar 9, 2022, 7:41 PM

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quick question, Have you enabled these methods on the connected account?

rancid hearth Mar 9, 2022, 7:42 PM

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yes

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dusk wind Mar 9, 2022, 7:43 PM

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ah okay I'll keep looking 😅
Most probably we're missing something very tiny in the code

rancid hearth Mar 9, 2022, 7:44 PM

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do you think that used API version might have something to do with it ?

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or not really ?

dusk wind Mar 9, 2022, 7:44 PM

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5.45.0 correct?

rancid hearth Mar 9, 2022, 7:44 PM

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this is gem version yes

dusk wind Mar 9, 2022, 7:45 PM

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ah yeah sorry 2015-10-16

rancid hearth Mar 9, 2022, 7:45 PM

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yes

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cause, i dont see any relation with the API version

dusk wind Mar 9, 2022, 7:46 PM

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yeah I'm not seeing anything in the changelog as well

rancid hearth Mar 9, 2022, 7:46 PM

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but you tell me 😉

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it should just work

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just as in the preview

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were you able to access my account ?

dusk wind Mar 9, 2022, 7:48 PM

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Preview is stripe checkout though

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I didn't need to in this case
Seems like it isn't working for me either
Let me reach out my colleagues to see if this is intended or maybe a potential bug

rancid hearth Mar 9, 2022, 7:49 PM

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okay

dusk wind Mar 9, 2022, 7:53 PM

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Noticed something interesting in the console where it says

The following payment method types are not activated:

ideal

They will be displayed in test mode, but hidden in live mode. Please activate the payment method types in your dashboard (https://dashboard.stripe.com/settings/payment_methods) and ensure your account is enabled for any preview features that you are trying to use.

Are you seeing the same in your console as well?

rancid hearth Mar 9, 2022, 7:54 PM

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nope

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don't see anything like that

dusk wind Mar 9, 2022, 7:56 PM

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ah okay! Maybe because I have these methods turned off in livemode that's why

rancid hearth Mar 9, 2022, 7:56 PM

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yes

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i tunred them on in both live and test

dusk wind Mar 9, 2022, 7:56 PM

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gotcha! thanks for confirming

rancid hearth Mar 9, 2022, 7:57 PM

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it does not work for you too ?

dusk wind Mar 9, 2022, 8:00 PM

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yup doesn't work for me either
It has something to do with the PaymentRequest object only listing 'card' as a payment_method_type I'm not sure why that's happening

rancid hearth Mar 9, 2022, 8:01 PM

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could you change your API version to the newest and see if that solves the issue ?

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on your side ?

dusk wind Mar 9, 2022, 8:01 PM

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I am running the newest version (I think)

rancid hearth Mar 9, 2022, 8:01 PM

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not the gem

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but the API

dusk wind Mar 9, 2022, 8:02 PM

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yup the API too

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2020-08-27

rancid hearth Mar 9, 2022, 8:02 PM

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note that when you create payment intent with the payment_method_types: ['card', 'p24']

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the elements will show przelewy24 option

dusk wind Mar 9, 2022, 8:03 PM

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yup seeeing the same behavior on my end

rancid hearth Mar 9, 2022, 8:03 PM

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but the key is that it should do it show it automatically when setting automatic_payment_methods: { enabled: true, }

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and having them enabled on the dashboard

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right?

dusk wind Mar 9, 2022, 8:09 PM

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yup
On the platform account as well as on the connected account

rancid hearth Mar 9, 2022, 8:09 PM

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yes

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i have it enabled in both places

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so it should work with stripe connect too right ?

dusk wind Mar 9, 2022, 8:11 PM

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yeah that is correct it should

rancid hearth Mar 9, 2022, 8:13 PM

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that sounds like a bug on stripe

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is there any way we can make that work ?

dusk wind Mar 9, 2022, 8:19 PM

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we're still diagnosing automatic_payment_methods parameter
You can force it to show these methods by setting them using payment_method_types: ['card','ideal', 'p24']

ideal only works for eur currency

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just a heads up^^

rancid hearth Mar 9, 2022, 8:21 PM

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yeah

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let me know what we are missing

proud hill Mar 9, 2022, 9:01 PM

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hey there, sorry but could you please write in to support with the summary of the issue here and mention you were talking to us here in Discord (hanzo & synthrider)

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We're going to continue to investigate/reproduce but it will take some time

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https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

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or email support@stripe.com

rancid hearth Mar 9, 2022, 9:47 PM

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@proud hill @dusk wind sure, will do that

proud hill Mar 9, 2022, 9:50 PM

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TY!

dusk wind Mar 9, 2022, 11:40 PM

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Hey @rancid hearth, I have an update on this (not sure if you're around.)

Currently, automatic_payment_methods used with direct charges defaults to using card as the only available payment method. That's the reason why ideal and Przelewy24 doesn't show up.

So, the alternative currently is to use payment_method_types to add ideal and p24 support.

Thank you for your patience while we worked through this.

sturdy wave Mar 10, 2022, 12:17 PM

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@rancid hearth 👋 Can you share your new question here? Happy to help!

rancid hearth Mar 10, 2022, 12:19 PM

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@sturdy wave yay! thanks

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ill repeat @dusk wind @proud hill Thank you very much for help yesterday ❤️ I understood the answer. The one last question is: Shouldn't the automatic_payment_methods work with direct charges as well thought? Is making it work taken into consideration or we are sentenced on using payment_method_types manually forever ? 🙂

sturdy wave Mar 10, 2022, 12:23 PM

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Got it, just catching up on a discussion between colleagues regarding this. Hold please!

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Ok, yep. This is currently working as expected. automatic_payment_methods won't work with standard connected accounts right now. However this is something we are working on

rancid hearth Mar 10, 2022, 12:30 PM

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@sturdy wave Do you have any timeframes for that?

sturdy wave Mar 10, 2022, 12:31 PM

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I believe there's a beta currently, checking

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What's your platform account ID?

rancid hearth Mar 10, 2022, 12:41 PM

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@sturdy wave where can i find it ?

sturdy wave Mar 10, 2022, 12:42 PM

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https://dashboard.stripe.com/settings/account

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I can forward your beta interest to the team if you'd like

rancid hearth Mar 10, 2022, 12:43 PM

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acct_14zpkeJVX7vLdQVK

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acct_1KbT5uAN1WpGl5pp

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i tested on subaccount created for test

sturdy wave Mar 10, 2022, 12:44 PM

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Which is the platform?

rancid hearth Mar 10, 2022, 12:44 PM

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first is platform one second is test one

sturdy wave Mar 10, 2022, 12:44 PM

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Ok, I'll drop a note to the team!

rancid hearth Mar 10, 2022, 12:46 PM

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@sturdy wave i need to proceed with the integration now anyway, so ill implement the version with the manually specified payment_method_types. But if it will work without later, it would be surely an improvement as we could move the responsability of enabled payment methods to the connected stripe account. Instead of dealing with it internally on our side

sturdy wave Mar 10, 2022, 12:47 PM

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Yep, that's what this work will enable

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I'll express your interest to the team! I'm not sure what the beta status is currently

rancid hearth Mar 10, 2022, 12:50 PM

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okay, thank you all for help! You are the best! 🥳

sturdy wave Mar 10, 2022, 12:51 PM

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Np!

light harnessBOT Mar 10, 2022, 12:57 PM

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This thread has been archived. If you need help with anything else please ask in #dev-help or contact Stripe Support: https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

sturdy wave Mar 11, 2022, 8:54 AM

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@rancid hearth Hey! Not sure if you'll even receive this message, but your platform account should now have access to the automatic payment methods parameter for direct charges!

#pawel - Payment Methods