Ol_med -3ds | Stripe Developers | Page 1

pastel terrace Mar 9, 2022, 3:17 PM

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Hello

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One moment

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Can you share a PaymentIntent ID?

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Or request ID

vivid flicker Mar 9, 2022, 3:18 PM

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it starts with "pm_" ?

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seti_1KbRKdFxsE4pn4oaKVNUhmbE

pastel terrace Mar 9, 2022, 3:31 PM

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Gotcha. I reviewed it and it does seem to be a generic decline code

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The standard recommendation is to contact your bank and ask but sounds like you already did that

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I would reach out to support here: https://support.stripe.com and try to get more info on this

Stripe: Help & Support

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vivid flicker Mar 9, 2022, 3:33 PM

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Ok, thank you !

#Ol_med -3ds